Client Testimonials for DNN Mart

We would love to hear your comments and suggestions! Please feel free to contact us if you have any questions.

02/26/2024had***@***mail.com

Extremely helpful!Got me hooked up with VPN on all my servers! Very kind and polite and nice support member 5 STARS ALL DAY!

02/20/2024and***@***mail.com

Angelica was very fast and kept me calm that she is working on the case, thank you so much, 5/5

02/16/2024had***@***mail.com

Great help and useful to my mission! Thank you for running a great company!

02/15/2024dra***@***@azet.sk

Everything was perfect. Fast communication,great understanding and my problem was solved really fast. Thank you for the great service you provide.

02/11/2024qua***@***mail.com

Reply was incredibly fast with the solution, been with you for years, You provide fantastic service.

02/07/2024rud***@***onfx.com

very fast response time to start chat and to address my request. Awesome!

02/05/2024tan***@***mail.com

a massive thanks to Tarick for helping us get our setup as needed thanks

02/01/2024fil***@***mail.com

There isn't any way to convert between two services if they are paid for. It would be a great idea if that would be possible to change. Other than that great support!

01/30/2024ada***@***edit.com

Alina was very attentive to my situation and was able to assist without hesitation to correct the issue.

01/26/2024icr***@***mail.com

Database Mart are the best, there have relationship with their customers. Thanks Database Mart for the love and support am so much grateful.

01/25/2024riv***@***mail.com

Hiker and Penny G solved my network issue immediately. I’m very impressed!

01/22/2024thu***@***haea.com

Product is excellent with great assistance every time when I run into problems, mostly created by me

01/21/2024bim***@***mail.com

very professional and he got the issue right and fixed it asap. Thank jay

01/20/2024ade***@***mail.com

Shahid website prevents me from entering my account, saying I use...vpn

01/16/2024ang***@***mail.com

Hannah me ayudó mucho, después de 3 días que ninguno me ayudó, ahora esperaré que me entreguen el servidor nuevo y como recomendación, dar solución a problemas presentados con el servicio en el menor tiempo posible, es muy frustrante esperar días sin respuesta

01/15/2024eva***@***mail.com

Thank you for your quick attention.I was already pressured by the users.

01/14/2024Raf***@***mail.com

Hiker Assist Me. Very Efficient, the Best and Excellent Customer Support. Very Professional.

01/10/2024jua***@***mail.com

Penny was prompt in diagnosing and finding a lasting solution for the issue I was experiencing.

01/08/2024ric***@***mail.com

Very enthusiastic, cheerful, fully and quickly supportive. Hope my request will be completed soon.

01/04/2024Inf***@***mail.com

Promoted Debian vps on home page. But does not offer debain with vps.

01/01/2024jan***@***mail.com

excellent support. i was really impressed with this interactions.

12/22/2023blu***@***mail.com

I am amazed at how quickly I was helped despite how late in the day it was. Thank you.

12/15/2023inf***@***wels.com

Which server do you suggest to upgrade? We have more work of browsing than surfing

12/12/2023mar***@***ahoo.com

you guys are amazing, but the price of your ssl is very high. Please, creat new SSL option with low prices.

12/08/2023all***@***ting.com

Hiker is very helpful and fast in solving my access issue. Thank you Hiker

12/05/2023inf***@***rllc.com

Leo is part of an invaluable team with a lot of dedication and absolute focus on solving my problems. I am very happy to have Leo

12/03/2023ser***@***mail.com

Good treatment and attention, everything very fast, they are great.

12/01/2023dou***@***mail.com

You achieved efficiency! Let me see what speed is, something others on your team don’t have

11/29/2023fsh***@***mail.com

Good job Thank you for your support and patience.. you are simply the best

11/28/2023rkr***@***nbox.com

Very good communication and friendly, willing to work to resolve the issue.

11/26/2023rob***@***ahoo.com

It's great that LIVE Chat is available on a Sunday evening. I got my questions answered. Thanks!

11/25/2023raj***@***mail.com

fixed the issue of SQL Server connecting via port to SMSS.Great work! Thanks a lot

11/22/2023lea***@***mail.com

Live chat didn't reply me at all. But prompt action taken on the ticket.

11/21/2023ngu***@***mail.com

I just renewed my vps with ip 205.134.224.142 but I still can't access it.

11/19/2023gis***@***mail.com

July was very kind, listened to me patiently and acted diligently to resolve the problem.

11/18/2023fsh***@***mail.com

very pleasant to work with, he is never in a rush, and very diligent. thank you very much.

11/13/2023pva***@***mail.com

Hiker attention was AWESOME. Place a link to the old system for login guys.

11/11/2023arn***@***yrco.com

Excellent service, with the problem he was the only agent who could really help me

11/10/2023kim***@***hits.com

It only took a couple of minutes for Jay to help me. I like the online help its quick and fast.

11/08/2023vch***@***mail.com

Always quick and helpful. Highly recommend Database mart for their products and support services

11/05/2023mar***@***mail.com

I didn't get to see the anwer to how long it takes to prepare the server after I pay?

10/31/2023ale***@***gner.com

The agent went above and beyond their duties to help me resolve my problem, so I'm a very satisfied customer! Great work!

10/31/2023oou***@***@163.com

The recovery and handling of technical personnel were very timely and quickly solved my problem. I must like their efforts! Wishing you all the best!

10/29/2023dis***@***mail.com

jay is a grate person & friendly one, resolve my problem sharply thank you!

10/25/2023naz***@***mail.com

Mason, was very patience, kind and knowledgeable. Please disregard my previous feedback.

10/25/2023geo***@***mail.com

Sherry did an excellent job of diagnosing the error I was having on my part and go me back up and running!

10/24/2023ray***@***mail.com

Mario Q, is a wonderful customer servie representive ever dealt with! he really reflect the proffessional and the excellence of the company service to the customer.

10/19/2023lso***@***a.gov.za

The agent answered all my questions and I am satisfied with the results

10/18/2023bry***@***edia.com

It was generally my fault that had to be corrected. That was taken care of asap. Thank you!

10/15/2023kov***@***mail.com

My issue was resolved faster than I expected, outstanding service!

02/21/2024sun***@***mail.com

very prompt service by Jonathan .. helped right away and resolved 2 big issues, quite complicated (kernel / driver and login related).. very happy with the service!!

02/17/2024ege***@***mail.com

your product is great even though an issue occurred but the agent has taken an immediate action to investigate and resolve the issue, i appreciate that

02/15/2024mma***@***p.rr.com

this would be my initial rating...subject to receipt of full refund on my credit card. thank you!

02/14/2024exo***@***mail.com

Yiding was very pleasant, easy to chat with thorough, and willing to help!

02/08/2024rud***@***onfx.com

Issue is not solved by Cody was great and very eager to continue to help. I had to jump off though

02/07/2024fma***@***mail.com

He is a very knowledgeable person; he is patient and dedicated to helping others; keep up the excellent job, my friend

02/04/2024adv***@***ahoo.com

in opera browser chat online option giving error but it works on other browser, please fix it..... appreciate support team going beyond their job scope and their capability to help clients, thanks.

01/31/2024dev***@***de.cloud

Very nice guy patient and quickly solved the issue and explained me the reasons and gave advice.

01/29/2024olu***@***mail.com

Hiker new exactly what to do when i explained the problem i was having with my server. He's such a professional.**TwothumbsUp**

01/26/2024raf***@***mail.com

Leo is Excellent and Best customer Support. Thank You so Very Much.

01/24/2024all***@***ting.com

Quick response supports and gets the job done in no time. Thank you

01/22/2024yaa***@***look.com

Agent Queta was a fantastic person and provided all the details decently. Queta deserves to be appreciated for providing quality customer service. Queta seems an expert and hardworking person. Queta seems an asset to your organization. Inam Khan

01/20/2024khr***@***mail.com

Support is very fast to reply and debuged the issue was from my firewall, with that resolved, remote desktop is working, thank you again for the fast reply.

01/18/2024mr.***@***mail.com

I am very satisfied and I give the number 5 and again I apologize for being delayed a bit, Chum Pan, I am not fluent in English. I give this supporter whose name was Kathy the highest score, which is 5, and I thank Mrs. Kathy again.

01/16/2024cyr***@***mail.com

I was impressed by the service I was provided. It was much quicker than I had anticipated.

01/14/2024Raf***@***mail.com

July is Perfect, Effiecient and Also Excellent Customer Care. Thank You for Assist me

01/11/2024xel***@***mail.com

thanks for the heroic support rendered on today from Sherry and Johnathan I'm fully supported here at Databasemart! Thank you!

01/10/2024mar***@***smex.com

Wade Z kept up with the case, even through our internal conversations. Thank you for not just closing the ticket. We are going to purchase a second SSL and attach to our other QA domain now. Thank you.

01/04/2024was***@***mail.com

DatabaseMart team as always helped me alot with whatever problem I have with my vps. I am really grateful for it.

01/02/2024mua***@***mail.com

Alina was very helpful, Excellent communications and quick solution provider.

12/28/2023mik***@***mail.com

Queta always highly understood my needs and following it up @best level

12/19/2023eli***@***mail.com

i was amazed with the service i received , the agent was very pleasant and fast, answered all of my questions.

12/12/2023adm***@***spyre.tv

Alina is very helpful. Your network shooting down my SSH sessions on port 22 is less helpful. :-/

12/10/2023hem***@***mail.com

Good answers from support employee but bad service.I have to write to support I find out DNS records I should set for domain assignment.Guys, write this information directly in dashboard please)

12/06/2023frb***@***@aol.com

They all did a great job.It would be nice if there was way to indicate a serious problem that needs attention ASAP, so that trouble tick could bubble to the top of the queue.

12/03/2023moh***@***mail.com

Thnx for agent to help me regain access to server as password problem

12/03/2023vel***@***mail.com

He provided good service, and apparently understood my problem, certainly an excellent customer service. I am satisfied with the service

11/29/2023che***@***mail.com

Have got my resolution in very few minutes. Great service by Mr Coody H.Thanks a lot to him

11/28/2023noe***@***@live.in

Tarick is extremely helpful and knowledgeable. Extremely happy with his support.

11/27/2023pra***@***stun.com

Supported very well. Thank you so much for your great support. Have a good day!

11/26/2023cre***@***mail.com

I'm extremely satisfied as the technical problem faced was quicly solved, once presented to the support/dept. Ofcourse this elevate the confidence we already have in the DATABASEMART Company. I hope the continuity of the high level support/services.

11/24/2023ido***@***mail.com

Super helpful and never stopped until issues was completely resolved.

11/22/2023ddt***@***mail.com

Mason T. Very quick in response and issue was resolved quickly.

11/20/2023Big***@***mail.com

Sherry was very patient and helpful. It is always more difficult to convey information through a text chat. A phone call would be easier to explain the issue.

11/18/2023tak***@***o.com.hk

good support staff and good communcation skills and very helpful

11/14/2023sif***@***mail.com

Your online help support is very nice reply me as soon as I send sms and what solution thank you very much

11/13/2023Vic***@***ahoo.com

Fully satisfied . Thank you..... Yiding doing great job he/she solve my problem in few minutes. Great Service

11/10/2023jay***@***mail.com

I would like to know about the vps service, how many whm does it have? how many cpanel does it have?

11/09/2023con***@***soft.com

Actually thank you very much, you did a quick job solving it, very grateful for your service

11/06/2023rob***@***ahoo.com

The agent changed the default port to avoid future RDP connection problem. Good job. Thanks.

11/03/2023xco***@***mail.com

Angelica Y. is a real hero. Please double her salary, you won’t be in loss @management team. Good day!

10/31/2023nya***@***mail.com

Alina was amazing, helped me figure out the situation within a couple hours.

10/30/2023xja***@***mail.com

This problem it's no so good for me but Jonathan responded quickly and very well.

10/26/2023wor***@***mail.com

Answer my question quickly and got me on my way to the right spot.

10/25/2023sup***@***gate.com

Our company had a fantastic experience with DatabaseMart and the agent who assisted us. The agent was incredibly knowledgeable, helpful, and patient throughout the entire process and answered all our request with clarity.Thank you for your outstanding service!

10/24/2023wel***@***mail.com

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10/23/2023p9z***@***@163.com

I just changed the remote connection port and now I can't connect to the remote desktop

10/18/2023a.p***@***mail.com

Matason helped me and so far, I am enjoying the service and think support is excellent.

10/16/2023cos***@***mail.com

happy with excellent customer service from Mason, patience and professionalism displayed when resolving my query.

10/11/2023mal***@***mail.com

please i need help my vps active but when i click login to control panel ask me for username and password and i dent have

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